From Bottlenecks to Flow: A Dental Practice Transformed by Design Ergonomics

The Challenge

Before partnering with Design Ergonomics, Dr. Rowe and his team at Ideal Dentistry struggled with daily inefficiencies. Supplies were scattered, storage was limited, and assistants had to memorize where to find materials for each procedure. Everyone had developed their own methods to make things work, but these weren’t true systems.

“It's not so much a system as it is a coping mechanism."

The result was predictable: frequent bottlenecks, lost time, and mounting frustration.

The Turning Point

In 2018, Dr. Rowe discovered a blog post by Angie Bachman, Director of Clinical Training at Design Ergonomics, that resonated deeply. Intrigued, they attended an Over‑the‑Shoulder Event in Reno, Nevada. Seeing the systems in action made all the difference.

“It was the systems that did it for me.” 

The Guidance That Led to Success

The team chose Design Ergonomics as their partner in reimagining the practice. Working alongside Paul and Nina, the team guided every step from initial sketches to final install.

“They guided our decisions and made our vision real.”

The Transformation

The new space was designed around efficient systems that now define how the practice operates day to day. 

Since completion, the impact has been unmistakable:

• Reduced stress: Team members now work with clarity and control.

• Eliminated bottlenecks: Patient flow is smooth, with fewer interruptions.

• Improved productivity: The practice serves more patients without adding chaos or strain.

• Enhanced experience: Patients immediately notice the comfort and organization in every visit.

“There’s an overall sense of calm and peace that has taken over the office.”

Ready to Transform Your Practice?

Tired of coping mechanisms that keep your team stressed and your day unpredictable? It’s time to design a practice that truly flows. Where every movement, system, and space supports productivity and peace of mind.

Design Ergonomics can help you turn inefficiency into momentum. Schedule a meeting and see how we can help you create a calm, organized, and high-performing practice.